IVR on Cloud

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What is IVR on Cloud ?

 Cloud-based IVR changed the scenario of telecommunication process and brought revolution of heuristic interaction in the hands of big corporates. Hosting IVR software on cloud and operated, controlled through cloud. 

WHAT WE PROVIDE ?

  ICET IT best IVR service providers in India at an affordable cost to the businesses and small enterprises. The business is the leading market competitors for small medium enterprises. Interactive voice response system is the preferred system by the most of the organizations as they want to provide the best services to their customer and want to create a good brand image in the market.  

Features

 

  • Customisable Welcome Greeting
  • Multiple Access-line
  • Call Recording
  • Voicemails
  • Cost saving 
  • Call routing 
  • Self Service System

Sectors that can use IVR

  • Transport industry – Enquiry, Reservation and status.
  • Medical Industry – Reporting, Appointment, and immediate alert.
  • Banking – Account Information, Transaction Information, Tele-banking
  • Telecom – Subscriber Information, Service Activation-deactivation, Billing Information.
  • Service Industry – Customer Support and scheduling of service
  • Manufacturing – Stock Update, Enquiry
  • BPO – IVRS is integral part of a call centre